Our delivery options may vary. We work with various partners to ensure we can offer the best pierce match possible for all delivery fees.

View what's currently available at checkout.

UAE Dubai Metro Areas Up to 4-Hour Delivery: AED 50 

• Orders received before 3pm
• Receive your purchase 4 hours after your order has been accepted excl. Weekends, National & Public Holidays. 
• Delivered 9am-10pm, Monday to Friday
• Areas incl. Dubai City Limits – Palm Jumeriah, Al Barsha, Barsha Heights, Jumeriah Village Circle, Jumeriah, Dubai Investment Park, Discovery Gardens, Arabian Ranches, Silicon Oasis, Dubai Marina, JLT, Emirates Hills, Deira, International City, Dubai Creek Harbour, Al Rashidiya, Dubai Festival City, Business Bay, Downtown, Dubai Design District, Mudon, Liwan, Arabian Ranches.

UAE Metro Areas Same Day (Dubai, Abu Dhabi, Sharjah): AED 35 

• Orders received before 1pm, will be delivered the same day before 11pm.
• Receive your purchase the same day after your order has been accepted excl. Sundays, National & Public Holidays. 
• Delivered 9am-11pm, Monday to Saturday
• Areas incl. Palm Jumeriah, Al Barsha, Barsha Heights, Jumeriah Village Circle, Jumeriah, Dubai Investment Park, Discovery Gardens, Arabian Ranches, Silicon Oasis, Dubai Marina, JLT, Emirates Hills, Deira, International City, Dubai Creek Harbour, Al Rashidiya, Dubai Festival City, Business Bay, Downtown, Dubai Design District, Mudon, Liwan, Arabian Ranches. Within city limits of: Abu Dhabi, Al Ain, Sharjah, Ajman, Fujairah, Ras Al Khaimah, Umm Al Quwain

UAE Non-Metro Areas Next Day (Ajman & Greater Abu Dhabi): AED 45 

• Orders received before 4pm
• Receive your purchase next day after your order has been accepted excl. Sundays, National & Public Holidays. 
• Delivered 9am-10pm, Monday to Saturday

UAE Outer (Remote) Regional Areas Scheduled Delivery: AED 45 

• Orders received before 4pm
• Receive your purchase on next scheduled Thursday or Sunday only after your order has been accepted excl. Sundays, National & Public Holidays. 
• Delivered 9am-10pm, Thursday & Sunday Only. 

Our delivery options may vary, please note for select International markets orders are processed DDU (Delivered Duty Unpaid).

View what's currently available at checkout for GCC, for International Deliveries, if your country is not shown please email customercare@thisisinara.com for a custom delivery order.

GCC Regional Standard Delivery 1 - 2 Day (Metro Areas): AED 40 

• Orders received before 4pm
• Receive your purchase one to two days after your order has been accepted excl. Sundays, National & Public Holidays. 
• Delivered 9am-10pm, Monday to Saturday
• Countries incl. Oman, Kingdom of Bahrain, Kingdom of Saudi Arabia & Qatar

International Standard Delivery 2 - 5 Days (Metro Areas): AED 100 – Free on threshold purchases. 

• Orders received before 4pm
• Receive your purchase two to five days after your order has been accepted excl. Fridays (*Islamic Countries), Saturday & Sundays (Western Countries), National & Public Holidays. 
• Delivered 9am-5pm, Monday to Friday*
• Countries incl. Argentina, Australia, Brazil, USA, Canada, Germany, United Kingdom, France, Italy, Spain, Portugal, Sweden, Belgium, Czech Republic, Greece, Austria, Bulgaria, Finland, Ireland, Luxembourg, Malta, Monaco, Mexico, Sri Lanka, Thailand, New Zealand, Indonesia, Japan, India, for the full list of included countries please see here. 
• Transit times are guidelines only. Dutiable shipments can be extended as a result of delays in customs clearance and dependent on final country destination. 

*COUNTRIES WE DO NOT SHIP TO: Afghanistan, Albania, Algeria, Angola, Azerbaijan, Bangladesh, Belarus, Benin, Bermuda, Botswana, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Cyprus, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Pakistan, Papua New Guinea, Palau, Paraguay, Palestine, Peru, Philippines, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Sudan, Solomon Islands, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vatican City, Vanuatu, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe.

Customs Requirements For Your Delivery

For customs purposes, you might be contacted by your local courier company (DHL) via phone or SMS prior to the delivery of your This is In a ra order. If required by local customs, you will be asked to verify your identity by providing your ID number and validity date found on your government issued identity card. If you do not have a government issued identity card, you may also provide your passport number and expiry date as a suitable verification method.

Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD).

Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.

Here’s a few options you can select to customise your delivery:

Schedule Your Delivery

If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.

Where available, you’ll also be able to select a timed window to receive your order.

Signature Release

If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, TOMORROW, NOW LLP trading as This is In a ra and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Leave With Neighbour

Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, TOMORROW, NOW LLP trading as This is In a ra and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DHL Service Point

If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.

DHL ODD will show you the nearest DHL Service Points to you, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.

To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:

• A photographic ID (e.g. passport or driving license)
• Your email/SMS notification from DHL

Vacation Hold

Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.

Where available, you’ll also be able to select a timed window to receive your delivery.

Shipping Restrictions

Due to transport restrictions, we are unable to ship pressurized or flammable items by air. As a result, orders containing fragrance, nail and aerosol products must be delivered via our Standard shipping option.

As we’re unable to deliver to certain areas, we suggest that you select a different shipping destination or contact our Customer Care team to help you find an alternative purchase.

Track Your Order

Once your purchase has been dispatched, you may track the progress of your delivery here.

For more information please refer to our FAQs

Orders are processed and shipped in 1-2 business days, likely sooner depending on your selection at checkout for our 4-hour delivery option within Metro Dubai.

Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow 24-48 hours for the tracking details to update. If you have not received this email, kindly check your spam/trash folders, or email us at customercare@thisisinara.com for further support. Please note that we cannot be held accountable for any shipping delays caused by the carrier.

Should inaccurate or incomplete address information be provided, it may delay processing time by 1-2 business days. All customers are encouraged to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

For more information please refer to our FAQs